Shipping policy
Last updated: September 1, 2026
Thurlex currently ships within the United States only.
Shipping Rates
Shipping cost is calculated at checkout based on the size, weight, and destination of your order — there's no flat rate. You'll see the exact cost before you pay.
Processing Time
Orders are typically processed and handed to our shipping carrier within 1–2 business days, Monday through Friday, excluding holidays.
Delivery Time
Delivery time depends on the shipping method selected at checkout and your location. You'll receive a shipping confirmation email with tracking information once your order ships.
Blade Products & Legal Restrictions
Some of our products — including knives, axes, and hatchets — are regulated by federal, state, and local law. You must be at least 18 years old to purchase these items, and you're responsible for knowing and complying with the laws of your delivery jurisdiction. If we're unable to legally ship an item to your address, we'll contact you to cancel and refund that portion of your order.
Order Accuracy
Please double-check your shipping address at checkout. We aren't responsible for orders delayed or lost due to an incorrect address, but we're happy to help however we can.
Lost or Damaged Shipments
If your order arrives damaged or doesn't arrive at all, contact us at alex@thurlex.com with your order number and we'll help sort it out.
International Shipping
We don't currently ship outside the United States.
Questions
Reach us anytime at alex@thurlex.com.